Xianheng International (Hangzhou) Electrical Manufacturing Co., Ltd.
FAQ

FAQ

Can we provide proposal suggestions based on the project requirements?

Sure. You just need to provide the project requirements and information about the tested equipment, and we will recommend an appropriate testing plan for you.

How soon can you provide a quotation?

We usually provide a quotation within 48 hours after receiving an inquiry.

Can the products be branded according to the customer's brand?

Sure, we support OEM services.

What is the general delivery cycle?

Regular products are in stock. Orders will be dispatched within 1-3 days after confirmation; for bulk orders or customized products, it usually takes 2-4 weeks.

What transportation methods can be provided?

We support common international transportation methods such as air transport and sea transportation.

Do your products have a warranty? How long is the warranty period?

All products come with a 15-month warranty.

Do the products meet international standards?

The product has obtained CE certification and complies with relevant international IEEE/IEC standards.

Do you provide remote or on-site training?

We offer remote training support, technical support and related service support. For more details, please contact us.

Can you provide success cases or reference clients?

We have extensive experience in both domestic and international projects. You can view case studies on our website or communicate further with our engineers.

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